17 Ways to Improve Your Direct Mail Offer

"body">10. Provide a guarantee. Everyone can offer a
Simply put, your direct mail offer is the "deal" youguarantee; if you don't think you can, you shouldn't be
promise the recipient. It's what you promise the readerselling the product. Even a nonprofit can offer a
and what you ask in return.guarantee to use the donor's money wisely or promise
Your offer needs to be specific and clearly state howto refund the donor's initial contribution if they ever
it benefits the prospect. It includes the product-or for abecome dissatisfied with the organization.
fundraiser, the organization's mission or project-the11. Include a trial offer. Like the guarantee, a trial offer
price or asking amount, terms, incentives, guarantee,limits the prospect's risk and reduces their concerns
etc.about responding.
And, of all the components of your mailing-other than12. Make the offer "For a Limited Time Only." By
the list-the offer is the most important element of yourincluding a specific deadline in your offer, you can force
success. If you're looking for breakthrough results, herethe prospect into making a decision.
are 17 quick ideas to consider:13. Offer "Early Bird" savings or gifts. ("If you act within
the next 10 days, you get...")
1. Offer something free-a free gift for responding, a14. Test "Yes," "No," or "Maybe" options with peel-off
free trial period to test the product, free shipping, etc.stickers that the recipient transfers to the response
2. Offer something new. Along with "free," "new" is stillform, or include the options with simple check-off
one of the most powerful words you can use.boxes. Giving the prospect Yes or No options typically
3. "Flip-flop" your offer. Rather than emphasizingincreases response. And adding a Maybe option often
"You're paying $400 too much for auto insurance," testboosts response even more.
"You can save $400 on your auto insurance." You can15. Offering a "Charter Membership" gives the
sell a product at "50% off" or offer the reader "Buyprospect added recognition and is a simple way to
one and get one free." You can offer a product forboost response for a new organization. Also, consider
$24.99, or test selling it for "$29.99 with free shipping."offering an "Introductory Price" as a cost-effective
In each of these examples, the cost to the mailer isway to acquire new customers.
the same, but repositioning the offer can lead to a big16. Offer a "Bill Me Later" option or installment
difference in results.payments. The "Bill Me Later" option is common for
4. Use specifics. Rather than offering to save thesubscriptions, and offering installment payments can
reader $400, offer to save him or her $398.43.make large-ticket items seem more affordable.
Although it's less of a savings, the specific dollar17. Regardless of your offer, sell only one thing at a
amount can attract more attention and give the offertime. This is one of the oldest rules of sales-ignoring it
added credibility.can prove costly.
5. For political fundraisers, rather than ask for money toYou often get the best results by combining two or
"help elect" a candidate, raise money to "defeat" themore unique offers, so don't be afraid to mix and
opponent.match from the above list. If you find a premium that
6. Use goals that people can relate to. For example,works, perhaps adding free shipping or a discount will
rather than raising money to feed millions of hungryincrease the mailing's net revenue even more.
people, ask for help to feed one hungry child. RatherAnd this brings up an important point. The
than cutting taxes by billions of dollars, offer to savemeasurement of success is net dollars. If you need to
each taxpayer $1,023.increase your mailing's cost to sweeten the offer, don't
7. Where possible, don't use percentages. What doeslet the higher cost be the one thing that stops you. If
it really mean to save 25%? Instead, offer to "Saveyou believe the new offer has a reasonable chance
$19." Rather than "Sixty percent of all consumersof increasing the mailing's net return, it's worth testing.
agree," use "Three of every five consumers agree."Focus on net dollars.
8. Test a premium. If you're already offering a premium,When you need breakthrough results, test your offer.
test a new one.Other than careful list selection, nothing will make a
9. Test new prices and/or asking amounts.bigger difference in your success.