Business Writing: What You Write is a Direct Reflection on You and Your Company

One of the true laments from management today isyou want to give?
that employees cannot express themselves with theIf you are hiring for a position that requires writing skills,
written word. Owners and stockholders have theask the applicant to write several paragraphs about
same complaints about management. Today in thewhat attributes they will bring to the company. For
age of the paperless office the importance of theassessing writing skills what they write about is not as
written word is increasing especially as direct live voiceimportant as how they write it.
contact becomes more and more problematic.For managers this is more important since written
If you want to communicate, you have to write. Thereports are part of a manager's job description. Never
written word, whether digital or etched into stone,hire a manager before you clearly know their writing
remains the primary means of relaying data,skills.
information, thoughts and ideas.To write well it helps to read. Read whatever interests
Many businesses lack the ability to generate a wellyou and read as much as you can every day. If you
written business letter or well scripted marketingread a newspaper; look how style and syntax relay
collateral. Not having this ability puts these businessesthe message.
at a competitive disadvantage.By reading well written material the rules of grammar
Who wants to consider a business proposal that isand syntax become more formalized in your brain.
awkward and full of errors? What impression does aSimply put, the more you read, the better you write.
homepage with spelling errors project? Good businessClearly writing practice makes for improvement if not
writing is not just a nice frill -- it is a necessity.perfection. Good writers write everyday and take
Every text that is written by your business is apride in each piece they write. Good writers make
reflection on your business. Misspellings, poor grammar,sure the intended meaning is the meaning expressed. It
awkward syntax and weak logic project a negativeis not only challenging to write well but fun if one
image. These weaknesses can relay the impressiondevelops positive attitudes about writing. Besides,
that you are uneducated, unsophisticated, lack personalwhat's not to like about writing well?
pride, are lazy, ill or all of the above.Only basic common sense should tell you that anything
Since the consequences of poor writing arethat is written or in text, such as a webpage or a
surprisingly severe, it is better to not write anythinghandout brochure needs to be reviewed thoroughly
than to write poorly. No writing leaves the issue up inbefore posting or printing. If you dare put out 'junk' that
the air; poor writing tells the world just where youis full of holes, you will be shooting down your efforts
establish your standards.before you start. So don't even try.
Pick up three or four pieces of written material fromReview all of your written materials to see if they
your company. How does your company rate? Doneed to be improved or rewritten. Be your own editor
you require employees use spelling and grammarfirst and then have some "outside eyes" look at it.
checks before sending out important letters or email?Take all criticism constructively and use that criticism to
A spell and grammar checker can act as an editorimprove.
and prevent simple typos and oversights; a first line ofLook in the mirror when you come up with excuses
defense against poor writing.for poor writing. Excuses such as lack of formal
Or do you or your people have difficulty clearlyeducation do not count in the marketplace. Some with
expressing themselves? If so, take a step back andlittle or no education have excellent writing skills while
look at your capabilities. You can either sendmany university graduates cannot write a simple
everybody to Adult Ed and Junior College to learn howsentence correctly.
to write or hire someone that already can.If you write poorly your message will be muted and
For your people that can write having their own writingnot accomplish what you intend it to do. Good writing is
style is fine as long as it is correct and in gooda challenge and not something one can fudge or
business taste. You don't have to go to military speakpostpone.
but neither is this the time to wax poetic and verbose.If you can't do it, hire someone that can. Always
Using slang in a memo to a company CEO may lookremember that for better or worse you and your
cool at first but be perceived as 'low rent' when thecompany are what you write.
CEO reads it. Always think first, what impression do